Central Collection Agency

Taxes & Collections
The City of Troy utilizes Central Collection Agency to assist with delinquent tax collection efforts.

The City of Troy is expanding its efforts to collect the filing of missing income tax returns and collection of any subsequent tax, penalties and interest due to the City of Troy.

Residents will begin receiving notices from the Central Collection Agency (“CCA”) regarding missing tax filings for the City of Troy.

Residents receiving notices must respond to CCA in writing within 30 days, provide a completed questionnaire, a copy of all pertinent federal tax return filings and associated W-2’s, Federal Schedules, supporting documentation, or other relevant documents.

Taxpayers found liable for unpaid and/or nonfiled taxes will be required to pay penalties and interest on the unpaid tax balances. Failure to pay delinquent balances due may result in legal action to collect.

All responses and inquiries should be directed to the Central Collection Agency at 1-877-878-8587. The City of Troy cannot respond to inquiries from individual taxpayers regarding this particular collection program.

City Contract

The City of Troy has contracted with the Central Collection Agency (“CCA”) to send the taxpayer notices and to collect unpaid taxes, penalties and interest. By law, the City of Troy, as a city with a population under 250,000, may not petition the IRS for federal taxpayer information. CCA does have the ability to access such data from the IRS, and can utilize this information on behalf of the cities that they contract with to do collection work. CCA specializes in collecting municipal income taxes, and serves approximately 50 cities and villages in Ohio. More information can be found at the CCA website.