The Water Treatment Plant is located at 300 E. Staunton Rd., Troy, OH   45373. The phone number is (937) 339-4826. The fax number is (937) 339-0838.

The mission of the Troy Water Treatment Plant (WTP) is to provide an adequate supply of drinking water, complying with all Federal and State of Ohio health and aesthetic standards. After treatment, water is maintained at a sufficient pressure for residential, commercial, industrial, and firefighting purposes. The City of Troy provides water to parts of Miami County's and Troy's 25,058 (2010 US Census) residents. The WTP is staffed 24 hr./day, 365 days/year.

The City of Troy obtains its public drinking water supplies from buried valley sand and gravel aquifers associated with the Great Miami River. The City currently utilizes ten (10) production wells to draw water from the aquifer for treatment at the water plant. These wells are located at the Miami Shores Golf Course and the Troy Municipal Park adjacent to the Great Miami River. The raw well water is pumped to the Water Treatment Plant where it is softened, clarified, disinfected, and filtered prior to being pumped to our water customers. We currently pump an average of 4.2 million gallons of water each day to the system with final hardness of approximately 120-130 mg/L.

In 1999, plant treatment expansion projects were completed to allow future treatment capacity up to 16 million gallons per day. We now have emergency power to the plant and both well fields.  Planned improvements for 2013 include water tower maintenance, the recoating of two 750,000-gallon basins, and updating of the City's Water Master Plan.

To arrange a Water Plant tour or obtain additional information, please contact the WTP Superintendent Tim Ray or Assistant Superintendent, at (937)339-4826 between the hours of 7 AM to 4 PM, Monday through Friday. More information about drinking water can be obtained by calling the Safe Drinking Water Hot Line at (800) 426-4791.

Email information: tim.ray@troyohio.gov or jeff.monce@troyohio.gov