Billing and Collection
 

The Fiscal Supervisor for the City of Troy is Michelle Jordan.

The Billing and Collection Department is located on the first floor of City Hall at 100 South Market Street, Troy, OH  45373.
The phone number is (937) 335-4151. The fax number is (937) 440-1352.

The City of Troy Billing and Collection department is primarily responsible for administering the customer service contracting for water and sewer services from the City of Troy, OH. As the department name suggests, this encompasses the billing of the City's water and sewer service customers and collecting of the amounts due for those water and sewer services provided. Additionally, the Billing and Collection Department administers the billing and collection for some other City services including ambulance service charges, recycling program charges, bulk water, etc.

In order to receive water and sewer services from the City, a potential customer needs only to visit the Billing and Collection office, present a valid picture I.D. and complete a "Utility Service Contract". The office is located in City Hall at 100 South Market Street.

You may e-mail Michelle Jordan at michelle.jordan@troyohio.gov .
General questions to the Billing and Collection Department can be submitted to
utility.billing@troyohio.gov .

Getting Around
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Department Directory


Resources 
Frequently Asked Questions

Automatic Deduction Form

Owner Utility Service Contract Form

Tenant Utility Service Contract Form

Stormwater Utility Information

New Lawn Program
(Formerly Deduct Meter Program)

Swimming Pool Program

Water & Sewer Rates 2005

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