(Area code for all numbers is 937 unless noted)      

Question/Problem	Dept. or Contact	Phone	E-mail
Services
Water Inspection	Water Distribution and Sewer Maintenance	335-1914	tom.parsons@troyohio.gov
Sewer Inspection	Engineering	339-2641	engineering@troyohio.gov
Water & Sewer Requirements	Public Works	339-5554	engineering@troyohio.gov
Locate Utilities	OUPS	1-800-362-2764
Locate Sewer Line	OUPS	1-800-362-2764
Locate Water Line	OUPS	1-800-362-2764
Water Tap-in Fees	Public Works	339-5554	mary.shaffer@troyohio.gov
Tap into Fire Hydrant	Utility Billing Office	335-4151	utility.billing@troyohio.gov
Shut off Water (moving)	Utility Billing Office	335-4151	utility.billing@troyohio.gov
Complaint Department		335-6103
Emergencies
Police, Fire, Medical Emergency	Police Department Fire Dept Department	911	Police: chuck.adams@troyohio.gov Fire: christopher.boehringer@troyohio.gov
Police, Fire, Medical Non-Emergency	Police Department Fire Department	440-9911
Water Backup in Basement (during day)	Water Distribution and Sewer Maintenance	335-1914	tom.parsons@troyohio.gov
Water Backup in Basement (after hours)	Police Department	339-7525	chuck.adams@troyohio.gov
Water Bubbling in Street	Water Distribution and Sewer Maintenance	335-1914	tom.parsons@troyohio.gov
Water Problems in County	Miami County	332-6809
Shut off Water (leak)	Water Distribution and Sewer Maintenance	335-1914	tom.parsons@troyohio.gov
Shut off Water (leak after hours)	Police Department	339-7525	chuck.adams@troyohio.gov
Waste Management
Trash in Street	Solid Waste	335-1914	jerry.mullins@troyohio.gov
Trash in Street (from a contractor)	Engineering	339-2641	engineering@troyohio.gov
Glass in Street	Street Department	335-1914	jerry.mullins@troyohio.gov
Curb Lawn Trees: limb hanging in tree or street	Solid Waste	335-1914	jerry.mullins@troyohio.gov
Curb Lawn Trees: Diseased or Removal	Engineering (Tree Removal Program)	339-2641	engineering@troyohio.gov
Curb Lawn Trees: Storm Damage	Solid Waste	335-1914	jerry.mullins@troyohio.gov
Curb Lawn Trees: Trimming	(Homeowners responsibility)
Stumps, Wood, Large Brush	Miami County Transfer Station	440-3488
Dead Animal in Street	Solid Waste	335-1914	jerry.mullins@troyohio.gov
Dead Animal on Property	(Homeowner's responsibility)	(Animal may be bagged and put in trash)
Recycling Problems	Solid Waste	335-1914	jerry.mullins@troyohio.gov
Traffic
Stop/Street Sign Down	Sign Shop	335-1914	adam.vogel@troyohio.gov
Traffic Signal Out	Electrical Dept.	335-1914	brian.ferree@troyohio.gov
Street Light Out	Miami Valley Lighting	1-888-316-2393
Replace Curb or Sidewalk	Engineering	339-2641	engineering@troyohio.gov
Traffic Count	Engineering	339-2641	engineering@troyohio.gov
Fire Department Operations, fire safety concerns, fire inspections, operation safeguard, bike-medics	Fire Station One	335-5678
Police Department Operations, police safety concerns, DARE, police programs	Police Department	339-7525	chuck.adams@troyohio.gov
Economic or Community Development, enterprise zones, block grants,	Development Department	339-9601	jim.dando@troyohio.gov
Property Maintenance zoning regulations, Board of Architectural Review, zoning and zoning enforcement, setback, Administrative Board of Appeals	Planning Department	339-9481	mark.cundiff@troyohio.gov
Income Tax	Income Tax Department	339-3861	income.tax@troyohio.gov
Water / Sewer Billing & Collection	Billing & Collections Department	335-4151	utility.billing@troyohio.gov
City employment and benefits	Personnel Department	339-7639	thomas.funderburg@troyohio.gov
Hobart Arena, swimming pool, city recreation programs, shelter reservation	Recreation Department	339-5145	donna.chavis@troyohio.gov
Miami Shores Golf course maintenance	Greens Superintendent	339-4078	dale.matheson@troyohio.gov
Miami Shores Golf scheduling, pro shop, or snack bar	Golf Pro	335-4457	ken.green@troyohio.gov