Click on the following link to add your home and cell numbers for emergency announcements: One Call Now   Question/Problem Dept. or Contact Phone E-mail Services       Water Inspection Engineering 339-2641 mary.shaffer@troyohio.gov Sewer Inspection Engineering 339-2641 mary.shaffer@troyohio.gov Water & Sewer Requirements Engineering 339-2641 engineering@troyohio.gov Locate Utilities OUPS 1-800-362-2764   Locate Sewer Line OUPS 1-800-362-2764   Locate Water Line OUPS 1-800-362-2764   Water Tap-in Fees Engineering 339-2641 mary.shaffer@troyohio.gov Tap into Fire Hydrant Utility Billing Office 335-4151 utility.billing@troyohio.gov Shut off Water (moving) Utility Billing Office 335-4151 utility.billing@troyohio.gov Complaint Department   335-6103           Emergencies       Police, Fire, Medical Emergency Police Fire 911 Police: chuck.adams@troyohio.gov Fire: christopher.boehringer@troyohio.gov Police, Fire, Medical Non-Emergency Police Fire 440-9911 Water Backup in Basement (during day) Water Distribution and Sewer Maintenance 335-1914 scott.walter@troyohio.gov Water Backup in Basement (after hours) Police 339-7525 chuck.adams@troyohio.gov Water Bubbling in Street Water Distribution and Sewer Maintenance 335-1914 scott.walter@troyohio.gov Water Problems in County Miami County 332-6809   Shut off Water (leak) Water Distribution and Sewer Maintenance 335-1914 scott.walter@troyohio.gov Shut off Water (leak after hours) Police 339-7525 chuck.adams@troyohio.gov         Waste Management       Trash in Street Street and Solid Waste 335-1914 scott.walter@troyohio.gov Trash in Street (from a contractor) Engineering 339-2641 engineering@troyohio.gov Glass in Street Street and Solid Waste 335-1914 scott.walter@troyohio.gov Curb Lawn Trees: limb hanging in tree or street Street and Solid Waste 335-1914 scott.walter@troyohio.gov Curb Lawn Trees: Diseased or Removal Park (Tree Removal Program) 339-4612 tim.mercer@troyohio.gov Curb Lawn Trees: Storm Damage Park 339-4612 tim.mercer@troyohio.gov Curb Lawn Trees: Trimming (Homeowners responsibility)     Stumps, Wood, Large Brush Miami County Transfer Station 440-3488   Dead Animal in Street Street and Solid Waste 335-1914 scott.walter@troyohio.gov Dead Animal on Property (Homeowner's responsibility) (Animal may be bagged and put in trash)   Recycling Problems Street and Solid Waste 335-1914 scott.walter@troyohio.gov         Traffic       Stop/Street Sign Down Sign Shop 335-1914 scott.walter@troyohio.gov Traffic Signal Out Electrical 335-1914 scott.walter@troyohio.gov Street Light Out Miami Valley Lighting 1-888-316-2393   Replace Curb or Sidewalk Engineering 339-2641 engineering@troyohio.gov Traffic Count Engineering 339-2641 engineering@troyohio.gov         Fire Department Operations, fire safety concerns, fire inspections, operation safeguard, bike-medics Fire Station One 335-5678           Police Department Operations, police safety concerns, DARE, police programs Police Department 339-7525 chuck.adams@troyohio.gov         Economic or Community Development, enterprise zones, block grants, Development 339-9601 jim.dando@troyohio.gov         Property Maintenance zoning regulations, Board of Architectural Review, zoning and zoning enforcement, setback, Administrative Board of Appeals Planning 339-9481 deborah.swan@troyohio.gov         Income Tax Income Tax 339-3861 income.tax@troyohio.gov         Water / Sewer Billing & Collection Billing & Collections 335-4151 utility.billing@troyohio.gov         City employment and benefits Human Resources 339-7639 thomas.funderburg@troyohio.gov         Hobart Arena, swimming pool, city recreation programs, shelter reservation Recreation 339-5145 donna.chavis@troyohio.gov         Miami Shores Golf course maintenance Miami Shores Golf  Course 339-4078 dale.matheson@troyohio.gov         Miami Shores Golf scheduling, pro shop, or snack bar Miami Shores Golf  Course 335-4457 ken.green@troyohio.gov