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1. Does Troy offer tax incentives to build my business in the City?
2. Does my home qualify for the Community Reinvestment Area program?
3. Do I need a permit to build a fence, shed, pool or deck?

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1. What hospital will I be transported to when I call 911?
2. Why do I get an ambulance bill for calling 911 when I pay taxes?
3. Where do I find information regarding the new Carbon Monoxide (CO) legislation?
4. Do you offer smoke detectors?
5. Am I allowed to have a recreation fire in Troy?
6. How do I get a child car seat checked?
7. How do I obtain a copy of an EMS or fire run sheet?
8. Will you pump water out of my basement, fill my pool, or get my cat out of a tree?
9. Do you offer Fire Station tours?
10. How do I obtain a burn permit?
11. When is the community Trick-or Treat night?
12. Does Troy have a fireworks ordinance?

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1. Does the City of Troy impose a municipal income tax?
2. What is the current income tax rate?
3. Must I file an income tax return?
4. I am a Troy resident who works outside the City of Troy. My employer withholds local income taxes from my pay. Do I still owe income taxes to the City of Troy?
5. Where can I get income tax forms?
6. Where do I file my income tax return?
7. Can someone assist me in completing my City of Troy Income Tax Return?
8. My spouse and I file separate federal tax returns. Do we need to file separate City of Troy Income Tax Returns?
9. What will happen if I don’t file my income tax return or pay my balance due?
10. I am starting a business in Troy. Where do I get information and forms for a business account?

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1. When do I need a permit and where do I get an application?
2. What is the difference between a Zoning Permit and a Building Permit?
3. What rules apply to Garage Sales?
4. Do I need to submit any information along with my permit application when applying for a permit?
5. What is the process for filing a complaint concerning the condition of my neighbor's property?
6. How much does a permit cost?
7. How do I know if a particular address is located within the City of Troy?
8. What happens to a variance if I sell my home or business?
9. My neighbor and I are having a dispute regarding the property line. Will the City locate them for us?
10. My neighbor's tree hangs over the fence and drops limbs into my rear yard. Can the City address this issue?

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1. What do I do if my trash and/or recycling are missed?
2. When will my brush or T-bags be picked up?
3. How do I dispose of broken glass in my regular trash?
4. How do I dispose of paint cans that still have paint in them?
5. How do I dispose of mirrors?
6. How do I dispose of fluorescent light bulbs?
7. How do I dispose of my gas grill?
8. What are the hours for the Dye-Mill Road Compost Facility?

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1. What number do I call to report a dead animal in the road?
2. When will my street be swept?
3. How do I report a pothole?
4. How do I get my mailbox replaced when it is damaged by a plow truck?
5. How do I get my curb lawn repaired if it is damaged by the city while plowing snow?
6. How are sidewalks repairs prioritized?

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1. Where can I come to pay my bill?
2. What are the hours of operation?
3. How can I contact customer service regarding my bill?
4. What pay methods can I use to pay my bill?
5. Are there agencies that can assist with payment of my utility bill?
6. Can my payment date be changed?
7. I own a property and rent it out to others. Why am I responsible for any unpaid utility bill?
8. I am a new resident in Troy, how do I sign up for utility service?
9. If I have had a water leak, am I eligible for an adjustment to my bill?
10. I have a swimming pool, and am preparing to fill it for this year. Am I eligible for any adjustment to sewer charges for the water used to fill the pool?
11. Am I eligible for any adjustment to sewer charges for the water used to care for my new lawn?
12. If I have a question regarding trash pick-up, recycling (including how to obtain a recycling container), brush and leaf pick-up, or grass clippings, who do I call?
13. What are the hours of operation for the Dye Mill facility?
14. How can I establish a bulk water account?
15. I recently got married / divorced. How do I go about changing my name on my current utility account?

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1. What should I avoid flushing or putting down the drain?
2. How much water does the Wastewater Treatment Plant treat per day?